DSL Activation/Installation Survey

Please take a moment of your time to help us understand how we're doing.

Name or Phone Number: Date:
   (optional)
Please click the most appropriate answer to each question listed:
1. Was the person who took your DSL order knowledgeable, friendly and helpful?
      Yes     No
2. Were the DSL installation and configuration instructions clear and understandable?
      Yes     No
3. Was your installation completed in a timely manner?
      Yes     No
4. Please rate your satisfaction level in connecting the line filters and DSL modem.
      Below Average        1     2     3     4     5          Above Average
5. What was the overall satisfaction level of your DSL installation experience?
      Below Average        1     2     3     4     5          Above Average
6. Please rate your satisfaction level of the DSL service since it has been installed.
      Below Average        1     2     3     4     5          Above Average
We appreciate any comments you would like to make: