Computer & Home Technology Solutions includes troubleshooting, installation, configuration and set up of products, systems and applications for a wide range of home technology devices including personal computers (PCs). Services are available on-site or in-office.
Free Computer Check-Up*
*$29 charge if no other service performed.
Digital Service Plan
Includes the following services:
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Covers all computers, laptops, and computer add-ons, such as monitors, printers, scanners, etc.
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Remote or in-office PC check-ups - up to 2 PC check-ups per year ($58 annual value).
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Remote PC support - up to 30 minutes per month ($450 annual value).
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Wire Service Plan subscription - available for HickoryTech wireline subscribers ($1.99 monthly value).
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Receive 35% discount on any in-office or on-site service work (does not include equipment).
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Receive service priority on any service ($49 value).
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Over $600 annually in service value.
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Service can be added at any time but does require a 6-month commitment.
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Monthly support service for your home or office.
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$9.99
per month
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Computer Repair & Service
Slow computers are frustrating. We can diagnose your computer problems, replace faulty items, and restore your computer back to its previous operating capability.
| Ultra PC Clean Up |
We’ll do everything to maximize your computer’s speed and efficiency removing unwanted programs and software and get your computer up to date with the latest Windows updates and service packs plus all the virus and spyware scanning and removal from the premium PC clean up service.
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$149 |
| Premium PC Clean Up |
Includes scanning and removing any viruses, spyware, and other harmful malware to get your computer bug free.
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$99 |
| Basic PC Clean Up |
Includes improving the use of your computer by cleaning up the unwanted software starting with windows, removing trial software taking up space, and installing missing windows updates.
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$49 |
| PC Reformat & Windows Reinstallation |
Includes reformatting hard drive and reinstalling Microsoft Windows. In-office service only.
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$99 |
Computer Security
Computers that are running slow may simply be bogged down with invisible but hindering bugs, called viruses or spyware. Spyware can see personal information, like passwords. Our PC Protection Plus software will protect them against re-infection.
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PC Protection Plus
(Included FREE with Digital Service Plan)
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An all-in-one computer security system package which includes anti-virus, anti-spyware, and content filters into a single software package. One license protects up to 3 computers.
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$2.99/ month
Apply Now!
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Computer Upgrades
Don't purchase a new computer when upgrading your old one will do. Get more hard drive space to store information or more memory for faster speed.
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Installations
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Including software, computer memory (RAM), network and graphic cards, CD/DVD drives, and hard drives.
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$39
per install
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Computer Set-Up
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Computer Set-Up
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We’ll setup your new or used computer including the computer plus monitor, keyboard, mouse and speakers, organize wires and cables and test your computer to make sure it is functioning properly.
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$49
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Home Networking & Gadgets
Create a wireless home network for your computers or get support or installation on your printer, external storage device, digital or web camera, digital photo frame, GPS navigator, and mp3 player or iPod. We can even help you connect your computer to your television so you can view things on the big screen.
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Installation & Support
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Including wired & wireless routers, printers, scanners, external storage devices, digital and web cameras, digital photo frames, GPS navigators, mp3 players/iPods, computer-to-television connections.
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$49
per
item
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| Training |
For all home networking and gadget items above.
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$75
per
hour
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Technology & Gadget Consultation
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Consultation
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We will help you design a technology solution for your lifestyle by reviewing your current devices, recommending integration options, upgrades and purchases and apply the cost of the consultation to a discount on resulting service and product purchases.
*Fee is discounted from resulting service and product purchases.
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$99*
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Protect and Save Data
A critical asset to any home or office is data saved on a computer. Rescue lost data from hard drive failure, corruption, viruses, natural disasters or accidental file deletion.
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Data Back-Up
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Save or store data from your computer to another storage device.
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$49
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Data Transfer
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Transfer your old computer's data to your new computer.
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$79
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Data Recovery
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Rescue lost data from hard drives. In-office service only.
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$99
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Remote Computer Support
Remote support is an easy and fast way to fix your computer without leaving your home. Remote support is completely secure with a one-on-one interaction between you and our technician. We'll stay on the line with you to keep you fully briefed on every step of the process until we fix your PC problem.
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Remote Support
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Includes trouble shooting and/or repair of basic computer problems. Service requires initial software set-up.
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$75
per hour
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Rates are per computer and for in-office service only. Hourly rate for services not listed is $75 per hour. Add an additional $75 for on-site service where
on-site service is available. All prices reflect labor costs only and do not include hardware or software. All prices subject to change.